Shipping policy

Shipping Policy

Thank you for supporting Cozy Loops! Each item is handmade with care, and we appreciate your patience while we prepare your order.

Processing Time

Orders are typically processed within 3–7 business days. Custom or made-to-order items may take longer depending on the complexity of the order.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: Available at checkout (if applicable)

Please note that delivery times are estimates and may vary due to carrier delays, holidays, or weather conditions.

Custom & Personalized Orders

Custom or personalized items are handmade specifically for you and may require additional processing time. Processing estimates will be communicated before shipment if needed.

Lost, Delayed, or Damaged Packages

Cozy Loops is not responsible for shipping delays caused by the carrier. If your package is lost or arrives damaged, please contact us within 7 days of delivery and we will do our best to help resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Cozy Loops is not responsible for orders shipped to incorrect addresses provided by the customer.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs fees, duties, VAT, or import taxes charged by their country.